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Customer Service/Management Email.


TPJames

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Hi all,

I am looking for a direct email to a higher customer service team or management at alton towers. A more superior one to the normal email if possible(if not please could I have the normal email).

This is to discuss a complaint in which I won tickets to a festival and they have not turned up, today being the day of the festival. I would like to speak to a person as high up as possible so please could you provide me with as best as you can :)

Many thanks to all of you,

James

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Thanks, do you know what the number is?

 

Will also email through as their customer service has been dreadful since I asked at least twice where my tickets were and got the classic merlin responses. Will be emailing and calling up as it's a problem which needs to be dealt with.

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Thanks, do you know what the number is?

 

Will also email through as their customer service has been dreadful since I asked at least twice where my tickets were and got the classic merlin responses. Will be emailing and calling up as it's a problem which needs to be dealt with.

 

You tried Twitter - often get the best results here nowadays with any company. 

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