This argument is flawed. It's like the argument where someone says 'Well why don't you try doing it, see if you could do any better?'. The forum is here for discussion, you'll see people slating queue times and fasttrack and in other posts praising the staff for a good day, that's the beauty of living in a free-speech society, opinions are a good thing to have, and sharing them is even better. The point is, people have paid to go to Thorpe Park and when things aren't working as they're supposed to then it's not nice. No one has actually said that it's so bad they won't return, and compared with other parks, the reliability is pretty poor.