Leaderboard

The app does also say that "all Hyperia queue lines will close prior to the advertised park closure time". It is mixed messaging, but equally it is there. The question is: how do the park create a clear communication line? Does the app need "opening hours" for every ride, especially ones which are scheduled to be open from open to close? Could the park remove that? Equally, what more can the park do to push that Hyperia's queue line could close earlier, at any time? People don't read the information, or have been conditioned to ignore it (because, more often than not, the queue line does close at park close). The park obviously have reasons for wanting to close the queue line early. Why that is is unclear. Could be engineering, staffing, etc. Obviously with Fright Nights around the corner, there's questions as to whether this will be a regular occurrence. If people want to, say, do the mazes then get a night ride on Hyperia, it feels like it'll be a difficult to get timings right for people, given the issues they have with timing on mazes. I understand the want for a night ride. But just take a step back. You got a ride at some point after 8.20pm. That's good, right? At worst, that's a ride happening at dusk. A ride at a time that wouldn't have been possible so far except on opening day. And you may also have gotten other rides during the day. Your complaint boils down to the fact that the lack of communication meant you couldn't get another ride? As I say, take a step back. Don't get me wrong, the communication can be improved, and it has left a sour taste for some, but saying something like this: feels like an over-reaction to the situation. The park have extended opening hours, with much of the park being quiet during those extended hours (likely due to poor weather), at a time when other parks within Merlin have cut opening hours and have reduced ride selection. Whilst your experience left a poor final impression, there's a huge oversight on all the positives from yesterday.