Haha yes I agree with you there. Last year was a bit of a disaster and there are literally dosens of incidents which were kept quiet. I guess thats something they are just as good as disney at, keeping it all out of the press!
I do wonder, if the hotel was to change overall ownership (rather like the way it used to be, or run as a franchise) what would happen on the payroll, as maintenance now look after the hotel - not an external company.
I really can't help but think that money spent would mean money saved in the long run. That, and people panicking and making unprofessional mistakes!
Bring the painters in I say, like the old days.