Because he said he goes for the rides, a good enough reason to keep going in my opinion, considering they're good rides and no other park has them nearby.. He's not the only person I've heard complain about everything else other than the rides, I don't see why everyone's acting as if it's a ridiculous opinion to have..
On another note I'd be sad to see Pizza Pasta replace the hut, I don't have an annual pass and doesn't that make it even more expensive than Pizza hut? Either way, I've eaten at the Pizza Pasta at Alton and imo it's not quite as good as the hut