Has anyone here had any luck with Apple Support? I brought a 20" iMac with 500GB hard drive with 2GB of RAM, and so far it's been such a great piece of kit, but it came at a price - and quite frankly it's a complete joke when I've paid over £1,000 for it and all I get support wise is 3 months (from the date I brought it, note, so it took 2 weeks to arrive so I have instantly lost time out of it), and even still it's a bit wishy washy, with only 8 am - 7.45 pm opening hours! In comparison, I brought a domain with 1&1 for £6 a year back, and yet I get 24 hours, 7 days a week support, whatever it is! More to the point though, the problems I've been having is that Bluetooth isn't connecting to any devices I try with it, for no apparent reason, just throws error messages back at me. Another problem is that CD's have been jamming in the CD tray; looks like it's damaged them slightly as well. Other software issues like the screen scrambling in Expose, hanging on startup (it used to start up and be on desktop within 10 seconds, now it's more like 1 minute, even with a lot of disk space left), shutting off programs for no apparent reasons, and in fact it's even totally locked up twice, and having to pull the plug out as it's just stopped dead in it's tracks.Anyone have any ideas what I should ask for, if so ask for a replacement? Just I think it's a bit of a joke having such a hefty price tag and getting rubbish customer service, and issues appearing little over a month after buying it and it getting delivered!