I think you are being a little harsh on Thorpe/Merlin Jamie.
Delays are unfortunate and not welcome by anyone, no doubt Thorpe themselves. However I'm sure they are not the only ones who have had delays opening attractions. It is sad it won't be open for when they originally advertised. But they are doing it for the right reasons, as it can't be cost cutting.
What is good is that they are going to be issuing refunds to people, surely that is a god thing? Right?