I don't think you appreciate how hard the staff work at the park. The management knew it was going to be busy, and henceforth made added arangements in order to try and reduce a catastrophe. There is only so much they can do with 6 or so lil kiosks to buy an annual pass, when there are 200 people waiting when it takes 5 to 10 minutes per person of course its going to be haywire.