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Showing content with the highest reputation on 08/24/24 in all areas

  1. Park Operations

    Inferno reacted to JoshC. for a post in a topic

    1 point
    Today was the first 9pm closure, and it should be said it was a fab day. It's a shame as the weather seems to have put people off. Today was probably the quietest day I've seen the park this summer. This did have the upside that there were short queues; everything was more or less a walk on from 7.30, Hyperia aside. I guess the issue with a late closure is, if there's no extra entertainment/reason to stay later, people won't. We see with Fright Nights people stay. But something like this, there is no incentive to visit and stay late beyond more ride time. And some people may think "longer open hours = busier = longer queues". On the flip side, I hope it improves guest satisfaction further. There's another thing to be discussed: Hyperia. Hyperia is still advertised, as it has been since reopening, as possibly closing before the park does. It has done this on some days, and others it's remained opened till close (or even a few minutes after). The ride closed its queue at 8.30. It was advertised as a 40min queue (which was about right). So the park are well within their rights to do this. There was also an announcement in the area at 8.20 this was happening, as people were loitering. There's quite a few complaints on Twitter circulating because of this. It's a layered one, as I do think that they could.improve their communication here. The other side of the coin is the reason they close earlier is because they want to stop a mad rush of people going and extending the queue time dramatically. A lot of the complaints I'm seeing are from people who wanted to get a night ride on Hyperia and were leaving it as late as possible. I see the frustration that people have, but I also see it from the park's perspective too. Ultimately I think it's a minority of park visitors who are complaining about it, but the park should also see if there's an alternative way to communicate an early closure. To get back to the main point though. 9pm closure good. Thank you Thorpe. Great job. Let's hope it proves successful.

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