Thank you everyone for your help and advice!
We all had a blast - great little park with the good and unique rides!
Some key takeaways that took me by surprise however…
The merch is HYSTERICALLY expensive. Frankly it’s no wonder Merlin are in a financial state. It’s clear that nobody ever buys anything any more from seeing the evidence - dust on a lot of the ridiculously priced novelty mugs- which priced far higher than better quality ones at DLP.
Most of the restaurants and coffee shops today were closed, including the fish and chip place, burger kitchen, and the chicken shop. I poked my head in to Pizza Pasta to see the prices, and most tables were vacant at lunch time, which I’m not surprised about given it’s £22.something pp…. Clearly Merlin’s pricing strategy is not working if they can’t even half fill the only open restaurant at lunchtime…
There is evidence that Merlin are struggling - the area where the show was is very out of place now, and there are bits around the park that show signs that the company isn’t doing well - the rapids sat abandoned, a lot of decor falling in to disrepair, etc. the car parks are also not staffed at all, causing chaos with cars going in all directions due to conflicting signage etc. single staffed cafe in heartlake as well was not good for anyone involved. Also many rides stayed closed throughout the day.
HOWEVER - it’s a great little park. Plenty of people having a great time!
The railway is a fantastic attraction! Lots of interaction on the way round, and brilliant team working there!
the new duelling coasters are excellent and seem to be going down extremely well. (ignoring the dreadful landscaping and plastic sheeting on the fences?!?!) another high capacity ride somewhere in the park would be very welcome I think.
I really like some of the finer details around - like the slides on the hill down to the main park, and the little rivers down the paths. Really adds to the experience for the little ones.
When they build something on Viking River Splash, it’s a huge plot in a great location. Hopefully something good coming here soon!
Overall, impressed. Certainly an expensive day out now, and I think Merlin need to be careful not to let the experience slip any further as it’s borderline at the moment….. but still on the right side of quality vs price at the moment I think.