This is getting ridiculous, they can't even keep their rides open. I can understand some small downtime from time to time, but it seems that these rides are breaking down on a daily basis and the big problem is the guests get very little compo for this, I may have a MAP, but if I paid the £42 to get in plus parking, and had no Stealth, Swarm etc and hour+ queues, I would never ever return again. Thorpe seem to be doing this again and again and again and no wonder why the gate numbers are down, they are simply pissing off their customers by having a dirty park with very very unreliable rides and an expensive price which does not give you what you are paying for.
Don't get me wrong I have had some very enjoyable days out there this year, but what really winds me up is the staff don't know anything, on Sunday when I arrived and Stealth, Nemesis were not open at 9.30 the staff just said "I don't know". so the fact you were there when the park was open and the ride was not ready, you walk away, 10-20 mins later they open the ride and bang a 30-40 min queue.
All Thorpe seem to be good at is selling fast tracks, on Sunday they opened the gates, let everyone in to the dome, then stopped everyone leaving the dome, funny they held everyone by the fast track counter and had staff to walk around and sell fast tracks.
I got a priority pass from Guest services as I complained about the none crowd control a 70 year old getting pushed over and the fact rides were not open and Colossus was doing its "send every other car out empty" trick again. We still waited 40 mins in the Swarm fast track queue.
So if I paid £42, for entry, £4 for parking and extra for fast tracks which were not fast at all, no wonder why you read on multiple websites, forums about people who will never return again. The trip advisor site is very good if you want honest feedback.