Online photos

[rhiannanmoynan]

Hey all, recently been to thorpe park and had a picture printed off on one of the rides. The lady said if I went online and entered this code it would enable me to have a digital version of the pic. Anyway, I entered this code the other day and checked my bank balance today, to find they have charge me £10! I was told it would be free because I purchased a pic at the park.

Anyone else had this problem?!

And also, I tried SAW for the first time and I now have bruised shoulders

[Cal]

Hey all, recently been to thorpe park and had a picture printed off on one of the rides. The lady said if I went online and entered this code it would enable me to have a digital version of the pic. Anyway, I entered this code the other day and checked my bank balance today, to find they have charge me £10! I was told it would be free because I purchased a pic at the park.

Anyone else had this problem?!

I don't buy photos, but I know that they shouldn't charge for the online photos, especially a tenner! I think the best thing to do is email them, and I'm pretty sure they will refund it for you.

[pluk]

So you paid £10 on park and then £10 on line for a total of £20?

Should be £10 in total, defiantly complain if it is more than that!

[Han30]

Stupid question but did you pay for your photo by card? For £10 you get a photo and digital download - if they have charged you twice, contact them - flaming rip-off merchants

[Fred]

They won't have charged you twice, there's no physical way unless you decided to pay for the photos twice (by typing in pin that'd be)

£10 offers the physical photo and a download as well.

[Mad Coaster Man]

It seems very odd. The website doesn't ask you for credit card details so it seems unlikely that they have billed you. If you have been billed twice, it probably happened on site at the park, so complain and attempt to have the park reinburse you the second £10.

[Han30]

Hey all, recently been to thorpe park and had a picture printed off on one of the rides. The lady said if I went online and entered this code it would enable me to have a digital version of the pic. Anyway, I entered this code the other day and checked my bank balance today, to find they have charge me £10! I was told it would be free because I purchased a pic at the park.

Anyone else had this problem?!

And also, I tried SAW for the first time and I now have bruised shoulders

Going slightly off topic, how did you get on at Thorpe? (apart from the incident with being charged twice for a pic and bruised shoulders from Saw) - I remember you posting asking for reassurance regarding getting on rides - hope you managed to do as many as possible and that the park wasn't too busy for you

[rhiannanmoynan]

Perhaps I read my bank statement wrong then!

Hi Han,

In regards to my previous post, I was absolutely fine went on all all the rides apart from swarm because of the restrictions but I was fine with that. And I even managed to get on Colossus! Had a fab day and it wasn't busy at all, we got to the park at about 11 and left at around closing time! x

[Han30]

Glad to hear you had a fab day - even better when it isn't very busy How did you find Colossus? - I like it but it really squashes my legs! Sounds like you got a rough car on Saw - I've never got a bruising from it.....just an epic headache that lasted 2 hours!! x

[rhiannanmoynan]

Colossus was okay actually, admittedly I did have a first glance at the tester seat and thought no way would I fit in that thing! But as the saying goes you don't know til you try and I was pleasantly surprised! I have lost 4.5stone since my last visit so all in all it was a good day! The longest wait we had was in KFC at peak times! Yeah I think I did have a rough cart and felt like I was going to fall out when going vertically up! X