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Thanks @ben199 and @Coaster for supporting the points I raised in my post. @Glitch, I feel if you re-read my post, you would understand my gripes are nothing to do with the attendance levels at all. In fact, it's great to see so many people out and about after what has been a disaster of a year. Of the 4 points I made, I believe 3 - with the exception of Point 1 on reliability - are simple operational issues which could be addressed. The point you made on the RAP is interesting though. On my recent visit, I had never seen so many guests with them!! Has this been a growing issue over a long time or quickly come about? Almost all rides with Fastrack had an equally long RAP queue.

Not once did D.M.K mention crowds or the park being busy as a source of disappointment. All the issues raised were operational and customer services ones completely in the parks control.

Had a second run through of this yesterday. half the effects weren't working and they bailed on the finale as they door wouldn't close. this meant more groups were just walking into the final room just to wait for the doors to open.