Something very interesting was happening on Saw today that I've never actually seen before on any of my previous Thorpe visits.
The ride appeared to be running on substantially reduced capacity; only 5 cars appeared to be running, and the throughput was around 350pph (363pph across 10 readings, to be exact; my usual timing of Saw tends to be around 700-750pph, for some idea), with the interval between dual dispatches averaging just over 2.5 minutes across 10 readings. The park were even announcing over the intercom that the ride was on "reduced capacity", and Saw's queue time loitered in the 90-120 minute for most of the day.
The interesting thing was, however, that while there were cars occupying both onload stations (I did wonder whether "reduced capacity" meant one station operation like Oblivion at Alton Towers sometimes runs, but this was not the case), the offload area was always completely empty for a period of 2 minutes or more... despite there always being a car filled with riders waiting to get off stacking immediately prior to it. Even though there was a car waiting behind it to offload people, it wasn't allowed to move into the offload area for a pretty long period of time, instead being stacked there for 2 minutes or more until another car came in behind it. This left the offload area completely empty for a good 2 minutes or so.
I also noticed that there was a wait of more than a minute to open the airgates even once both cars had arrived into the onload area, and once guests were loaded and restraints were checked, staff were also having to wait a bit before being able to dispatch a dual dispatch. The staff were as prompt at checking restraints as ever, but there seemed to be a fair amount of waiting before they could open the airgates and another extra bit of waiting before they could dispatch.
Does anyone know why this is, out of interest? I've never seen this happen before on any of my prior visits to Thorpe, and even on slightly reduced capacity, I wouldn't normally expect those types of operating procedures on Saw.