Benin

100% doable I'm sure on the app to put exact opening times for each ride on them.
 
However I think having a very open ended "it MIGHT close early" is more of an issue. Either say it WILL close say 30 minutes prior to advertised park closing time or just close it at that point and damn the consequences. Giving such vague wiggle room can cause issues.
 
Thorpe's communication back on my May visit (the day they didn't tell anyone in the park about Hyperia being closed until letting people in) still irks me. Now THAT was terrible communication, and probably part of that is out of fear of backlash that the big new thing wasn't open, but making it worse by not communicating properly to those visiting on park (social media posts, especially whilst people are travelling or already there don't help much).
 
Fear of bad PR often leads to it moreso than clear and open communication. Must've been a reason why the early closure announcement was only made in the Hyperia area after all.

Well MAP holders aren't going to spend money on park might as well get something out of them.
 
Though I dread to think how bad a run through with some "influencer" searching for THEIR reference in the maze would be.

It might be fire treated, but now the structure is essentially compromised so they need to replace the pieces affected.
 
For example, if you have a 30 minute rated fire door that withstands 25 minutes, it might not have failed but the fire stopping material is compromised, so you need to replace the entire thing.

Only been a week. Depends what they're waiting for given how burdenous the supply chain is these days when receiving stuff from abroad.

Passholders whine more than anyone.
 
I'd want to maim people if it were me dealing with it. Which was probably half the issue with the often sarcastic responses from Thorpe.
 
Fine for an individual, but not when representing a company.

Similar thing with the Nemesis redo. There are some bits that look fantastic (the eye), but the bits plonked in the queueline just don't have that same level of care or attention. Looking very cheap in the end.

Username checks out.

They'll be buggered royally if they've gotta open it on one train.
 
Better than shut but with all the big promotion could go down the pan.

The amount of armchair engineers that have appeared has wound me up no end. Spouting opinion as fact when clearly the thing would never have been opened in the first place if testing procedures hadn't been fulfilled.
 
If I meet the person who first suggested that was an issue I'll smack them with my HSE book.

Tired baby.
 
Get the hire crane back in to lift them off.
 
Was the ride area cursed by Logger's Leap and it's biggest fan?

So the problem wasn't as major as some made out then?
 
Shocked I say. Shocked.

Staff are riding it. Entitled enthusiasts are upset.

It would amuse me if it opened tomorrow then broke for Wednesday again.

It would amuse me if it opened tomorrow then broke for Wednesday again.

I believe management were at the front of the queue throwing Fastracks at people.
 
Probably no one passed the information to the plaza or were prepared to divert everyone. A manager only turned up to Tacotaria after we found out and were moving away.
 
Happy to lap up the adoration but when it goes wrong nowhere to be found. Sounds very familiar. Think they were fortunate that a number of guests Saturday were goons who had already ridden as Guest Services wasn't rammed.
 
One thing positive is that they're still standing firm on the pre-booking RAP. Whilst we were sorting our official complaint there were a few chancing their luck and none were given out. Shame that the staff weren't always signing the cards properly still.

I believe management were at the front of the queue throwing Fastracks at people.
 
Probably no one passed the information to the plaza or were prepared to divert everyone. A manager only turned up to Tacotaria after we found out and were moving away.
 
Happy to lap up the adoration but when it goes wrong nowhere to be found. Sounds very familiar. Think they were fortunate that a number of guests Saturday were goons who had already ridden as Guest Services wasn't rammed.
 
One thing positive is that they're still standing firm on the pre-booking RAP. Whilst we were sorting our official complaint there were a few chancing their luck and none were given out. Shame that the staff weren't always signing the cards properly still.

I believe management were at the front of the queue throwing Fastracks at people.
 
Probably no one passed the information to the plaza or were prepared to divert everyone. A manager only turned up to Tacotaria after we found out and were moving away.
 
Happy to lap up the adoration but when it goes wrong nowhere to be found. Sounds very familiar. Think they were fortunate that a number of guests Saturday were goons who had already ridden as Guest Services wasn't rammed.
 
One thing positive is that they're still standing firm on the pre-booking RAP. Whilst we were sorting our official complaint there were a few chancing their luck and none were given out. Shame that the staff weren't always signing the cards properly still.

Yeah this morning didn't go well.
 
The lack of communication on park is a failure of basic customer service. The socials announcement happened at the same time the plaza holding pens were let loose, and when we got to Tacotaria another guest (from the numbers leaving the queue) told us the news.
 
That is a lot of space where no staff where located either to redirect or inform, and that is unacceptable given the general consensus on yesterday.
 
Very disappointed. Especially with the usual "well you have a MAP" response. We are not local or easily able to organise a visit given personal circumstances (especially when they were handing out Fastrack to people lucky enough to be kicked out the "proper" queue).
 
Thorpe will always be Thorpe.

Park just confirmed its broken until 29th May.
 
Really borked. 
 

Yeah this morning didn't go well.
 
The lack of communication on park is a failure of basic customer service. The socials announcement happened at the same time the plaza holding pens were let loose, and when we got to Tacotaria another guest (from the numbers leaving the queue) told us the news.
 
That is a lot of space where no staff where located either to redirect or inform, and that is unacceptable given the general consensus on yesterday.
 
Very disappointed. Especially with the usual "well you have a MAP" response. We are not local or easily able to organise a visit given personal circumstances (especially when they were handing out Fastrack to people lucky enough to be kicked out the "proper" queue).
 
Thorpe will always be Thorpe.

This sums up Merlin nicely.

Yeah this morning didn't go well.
 
The lack of communication on park is a failure of basic customer service. The socials announcement happened at the same time the plaza holding pens were let loose, and when we got to Tacotaria another guest (from the numbers leaving the queue) told us the news.
 
That is a lot of space where no staff where located either to redirect or inform, and that is unacceptable given the general consensus on yesterday.
 
Very disappointed. Especially with the usual "well you have a MAP" response. We are not local or easily able to organise a visit given personal circumstances (especially when they were handing out Fastrack to people lucky enough to be kicked out the "proper" queue).
 
Thorpe will always be Thorpe.

Seeing it from the M3/M25 junction today did make me more excited.
 
Doubt any competition members would honestly believe they'd be the first riders. Public maybe, but given Merlin's love of a "celeb" night and the boy's club Thorpe is becoming was never gonna happen.

Seeing it from the M3/M25 junction today did make me more excited.
 
Doubt any competition members would honestly believe they'd be the first riders. Public maybe, but given Merlin's love of a "celeb" night and the boy's club Thorpe is becoming was never gonna happen.

Seeing it from the M3/M25 junction today did make me more excited.
 
Doubt any competition members would honestly believe they'd be the first riders. Public maybe, but given Merlin's love of a "celeb" night and the boy's club Thorpe is becoming was never gonna happen.