When is next working day not next working day? ........When Royal Fail are invloved!
Last week I had to wait 3 days for a parcel, rang them up and was told by some highly sarcastic woman that I'd need to fill out some compensation form and that this is a very rare occurance. Fair enough then I thought, these things happen but then this week yet again, order was done and dusted Monday and I'm still waiting for it!
I'm just amazed that such a thing could happen again, I made an order yesterday for some car parts from the same area of the midlands in which I was charged the same for next day as Royal Mail. The order wasn't even dispatched until 3:45pm and yet was on my doorstep at 10am this morning, the box was about the same size as me!
I appreciate they handle a ton of mail on a daily basis but then so do "UK Mail" themselves, I mean how hard can it be to deliver a 30g jiffy bag?! It's just poor poor service all round