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Its incredibly unlucky for them, I mean look at Swarm, it didn't have a full day closed in years. I know its not something that merlin ever do, but soft openings could be a good idea in the future. Something like this could've happened and been ironed out before official opening. Anyway, here are my thoughts from opening day. Got to the park for about 1:30ish and first ride I got really lucky and only waited 1.5 hours. I waited in the main queue until the Hyperia toilets. The host asked me if I was a single and put me in the single rider queue which was overflowing. I waited in this queue for around 20 minutes, and realized how long it was and it wasn't moving, and I also just read on the AP group how people were waiting 7 hours in the single queue. So, I asked the host if I could switch to the main queue instead as I knew that would be around 90 mins - 120 from this point. I believe there was some miss-communication and the manager didn't want to put me in the main queue for some reason, so they put me in Fasttrack instead and got straight on, row 9. Second ride I got in the queue at 7:45 got off around 10:15 so 2.5 hours, row 2. - I came of my first ride thinking that is easily the best air time I've experienced in the UK. I came off my second ride saying quite comfortably that is my favorite ride in the UK. - The outer-bank turn was easily my favorite element. Chucked out of your seat, especially on my second ride on row 2. - Actually quite liked the queueline. I was initially worried when we saw the prison style fences, but the queue is nice and none of the cattlepens are particularly long. You get some nice views of the ride. - The station does look pretty bare during the day, but looks so much better at night. I love the dispatch lighting/audio, and as well when the train returns to the station. - The trims were much more noticeable on my second ride towards the front of the train, but still took the last 2 elements with good speed. - Ride team were doing a great job at sending the trains out all day. The train does return to the station very slowly though, and I do wonder if they could get a higher throughput if this was sped up? I was initially quite disappointed when the layout got revealed, and even seeing the ride testing. Yes the ride is on the short side, but I really didn't expect to enjoy this as much as I did. I'm so glad they went for something different here, and we finally have an airtime machine in the UK. This is exactly what Thorpe needed. I can't wait to go on an offpeak day and ride it all day. This was my first time going on a coasters opening day and was easily one of the best days I've had at Thorpe, great atmosphere all day right up until leaving the park at 10:30. They did a great job organisation wise, being asked in the queue if everyones okay and need water filling up etc.. Didn't queue more than 10 minutes for anything else on park, Stealth in particular was running great as always, both times I went on they were running down the platform checking restraints, beating the countdown timer on the platform every dispatch.

I believe management were at the front of the queue throwing Fastracks at people. Probably no one passed the information to the plaza or were prepared to divert everyone. A manager only turned up to Tacotaria after we found out and were moving away. Happy to lap up the adoration but when it goes wrong nowhere to be found. Sounds very familiar. Think they were fortunate that a number of guests Saturday were goons who had already ridden as Guest Services wasn't rammed. One thing positive is that they're still standing firm on the pre-booking RAP. Whilst we were sorting our official complaint there were a few chancing their luck and none were given out. Shame that the staff weren't always signing the cards properly still.

I found it disappointing that the queueline marshals were left to announce to everyone that the ride wouldn't open. Why weren't management in attendance? It felt really poor for them to hide away and let their front-line staff take so much abuse and shouting from guests; it wasn't nice.