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Project LC

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Posts posted by Project LC

  1. rain triple wait time? I mentioned rain because it was partly to blame for being stuck on stealth.

    Also I criticise merlin as they are trying to be the best, act like the best but in reality they are far from it. 

     

    The problem with stealth is that it failed to launch. The train slipped off the catch car backwards by about a foot and was then stuck there. They normally move the train forward to get the train back on the catch however because of the rain the wheels were unable to move the train back to the launch position. 

  2. 1. not complaing about traffic just explaing why it took so long to get there.

    2. I often exaggerate

    3. Rocking a train back and forth to try and get the train to catch the catch car isn't exactly complicated, and it certainly doesn't take 2 people.

    4. someone would still have to wait an hour to get in. most of them having paid £15 on top of a day ticket doesn't sound like a good deal.

  3. 1. we don't have a satnav, there is no point. 3 hours there and back, so 1 hour 30 mins both way. 1 hour was a bit of an exaggeration it was more like 20 minutes, but was raining so felt like an hour.  I'm not complaing about getting stuck on stealth, that was actually fun, we learnt a lot about it from the engineers. My only complaint I had was about the hour queue to get in because they had 2 people at the windows.

  4. We travelled for 3 hours because we were given free tickets to return as the first one we were stuck on stealth for an hour because the  catch car didn't line up and the wheels couldn't grip the train. Turning up would have happened if there wasnt a massive traffic jam on the M25 and my point is there shouldn't be an hour queue to get in.

    Originally it was advertised as no queues, and was changed to minimal shorty after.

  5. In a 3 hour event when the queue to get in is 1 hour and you travel 3 hours there and back to find 15 minute queues when advertised as no queues, I think I have a right to moan. Last year the ride team changed when summer nights started as we had to wait for stealth to be checked and tested.

    I'm sure Thorpe can afford to start summer nights 30 minutes later. First impressions should be the best impression, not oh sorry we aren't ready yet.

  6. I take theme parks very seriously. Any problem no matter how big or small is not acceptable. A 15 minute queue is not acceptable when it was originally advertised as no queues. I guess they did rectify the problem by changing it to minimal queues.

  7. True but ive been to a sold out one and it wasn't what I was expecting compared to the other ones. Stealth and swarm were both 15 minutes, and that is 15 minutes too long. Much preferred the ability to just stay on stealth 10 times in a row.

  8. Some people like me can only visit at weekends. RnR needs to be either a replacement for fastrack or removed completely. Evidently their servers are still not up to standard neither are the wifi spots. The dynamics it has on the park ruin it. If you queue normally its a new league of slow and makes guests queuing quite angry. Its easy to be abused and the park isn't set up for its use. A whole new queue line is needed if they want it to be free and that isn't possible. Also people get annoyed when you have a 3 hour virtual wait for saw to find that when you get there its a 40 minute wait. You may as well scrap the system and have an hour queue but that is far too simple for thorpe to consider because all they want you to do is spend more in shops.

  9. Well its nice to see they are editing the percentages because Saturday the RnR times got way out of hand. waiting 3 hours virtually to then be expected to queue for 40 minutes which was probably longer than the main queue annoyed me a lot. The VIP pass holders were even more annoyed to be expected to wait 40 minutes. 

  10. Reserve and ride is highly likely to exceed the main queue. Thats because of the dynamics of the system, most people who are waiting virtually will want to do non coaster rides and do coasters via reserve and ride. Which leads to flats doing loads they cant cope with and coasters having a lack of people for what people are willing to wait. They can try as much as they like to get this system to work, but it wont. they can pour as much money as they like into it but at the end of the day it would be cheaper to install more high capacity rides. 

     

    Also meant to put Saturday in my earlier post, I forgot today is Monday.

  11. It did happen, but RnR isn't walk on, its wait 3 hours virtually so you can join a queue of 20-40 minutes.As all of the RnR guests use the fastrack queue anyone with a fastrack is basically paying for a longer wait. And also denied access to the queues once the RnR becomes full which is about 4:30pm for a 6pm closing. So not only does RnR annoy people in the main queue it also annoys people who have paid extra to "reduce" their waiting.

  12. The group I was with on Saturday most of them had VIP passes and they were not happy to say the least. The queue they were in was way beyond 40 minute sand by no means can that be called fast. The people in guest services certainty heard what they had to say. Rule one in business is not annoy your best customers and that is exactly what they have done. If someone pays £500 to get in I would expect them to be treated very well instead of being forced to queue for 40 minutes because they have a system which will never work. 

  13. Maybe thorpe would be better off if they listened to the enthusiasts. I'm sure a fair few of them will know how the general public actually feel and will be able to identify problems which maybe thorpe have not. yes the enthusiasts will over exaggerate but there the ones which will keep coming back and most likely end up spending the most in their shops and on fastracks per head per year.

  14. Ive always visited during scarefest so it may be that ive only seen oblivion when the teams are trying to be efficient. Rita is a pile of scrap so the fact it gets any throughput is amazing and yes I meant dispatching in 45 seconds from arriving in the station.

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