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Everything posted by Benin
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Probably be tomorrow and very last minute unless its 100% fixed. They'll be desperate for it to reopen for any of Half Term.
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Went to Legoland on Friday (RAP at Thorpe was fully booked by time could book it. So that went well). It's. Weird. Speedway is so weirdly positioned though a fun coaster with more weird loading procedures. Landscaping is an absolute disaster though. Miniland looks a fair old state still and the abandoned Viking Rapids is just... ew... RAP is also a real faff on some attractions. It's shocking that newer ones have seemingly zero consideration towards how these will be incorporated. Monster Party you have to leave wheelchairs in the pre show room then grab it after the pre show after your ride has finished. What's the point in that? Ninjago has the "go on onload issue" that seems prevalent recently and Sky Lion also had weird loading procedures. Also there were like, no staff to scan the RAP codes. So that meant abuse could be rife (not that it would've worked on Ninjago since you join a 20 minute queue anyway, thats dumb). Strange park. Will go back when lil 'un has hit 0.9m.
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I believe management were at the front of the queue throwing Fastracks at people. Probably no one passed the information to the plaza or were prepared to divert everyone. A manager only turned up to Tacotaria after we found out and were moving away. Happy to lap up the adoration but when it goes wrong nowhere to be found. Sounds very familiar. Think they were fortunate that a number of guests Saturday were goons who had already ridden as Guest Services wasn't rammed. One thing positive is that they're still standing firm on the pre-booking RAP. Whilst we were sorting our official complaint there were a few chancing their luck and none were given out. Shame that the staff weren't always signing the cards properly still.
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We did not as we weren't in the "proper" queue, which is an amazing cop out given there were no staff stopping people joining the route when they opened. Last minute maybe but given it hadn't tested once in the hour we'd been there definitely should've had management further up the queueline. Shall see what happens with our complaint. They have provided an opportunity to rebook RAP on any day up to 30th September regardless of being fully booked.
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Yeah this morning didn't go well. The lack of communication on park is a failure of basic customer service. The socials announcement happened at the same time the plaza holding pens were let loose, and when we got to Tacotaria another guest (from the numbers leaving the queue) told us the news. That is a lot of space where no staff where located either to redirect or inform, and that is unacceptable given the general consensus on yesterday. Very disappointed. Especially with the usual "well you have a MAP" response. We are not local or easily able to organise a visit given personal circumstances (especially when they were handing out Fastrack to people lucky enough to be kicked out the "proper" queue). Thorpe will always be Thorpe.
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Queue system complete opposite today as no staff to be seen. Amazing how quickly this park goes back to the normal.
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Literally no information given to us on park. Poor show from staff.
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In the RAP queue already. Let's gooooooo!
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Seeing it from the M3/M25 junction today did make me more excited. Doubt any competition members would honestly believe they'd be the first riders. Public maybe, but given Merlin's love of a "celeb" night and the boy's club Thorpe is becoming was never gonna happen.
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Presume because it IS half term it's meant that people have spread out the visits rather than the single weekend.
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Thorpe apparently now selling one shot Fastrack separately from the hoops you originally needed to jump through. Poor decision if true. Guess as the first few days haven't completely sold out they need to make up the expected income streams.
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Looking forward to my day at Legoland this Friday. Nothing else going on right?
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Better to have all the information than not. Sensory issues are still fairly new to it all. Given the problems with RAP as well probably something that will be consistent across the board, and guess its no different to the standard safety boards stating the obvious either. There was also a video for the Accessibility side of Hyperia. Though I do wonder why they constantly told me to scan a QR code when I was watching it on my phone.
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Replacement for the old 4D cinema was mentioned on the park's "Super Fan Day". https://ghostlymanor.co.uk/
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The dreaded tarmac pathway appears again!
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Depends when they open the gates. But if you're sad enough to wait overnight for this then ain't no helping those people. Seems a sensible plan at least. Sure it'll still be utter chaos and full of entitled people. Staff will need to be on point for it to be a success.
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I'd like to see the unedited version. Bet it looks just as good without the shine.
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Wouldn't be a Merlin project if it was finished on time would it?
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I highly doubt a staff member is going to be arrested for child neglect of a 5 month old baby that suffered a cardiac arrest. Full story below: https://www.bbc.co.uk/news/uk-england-berkshire-68962869
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People buy any old tat from parks across the world with no story based nonsense.
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An island like no other some might say.
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The original video not being in HD wasn't the problem. Come back DBGT animation all is forgiven.
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Did anyone else catch the promo video that Thorpe have already deleted? Aside from it being excessively random (Swarm got some complaints for not being particularly focused on the coaster so they do it worse) it really feels like their marketing recently is all over the shop.