So Broom has seen some changes recently, and arguably for the worse..
Instead of having a staff member guide you around the attraction, stopping at each scene and getting children to interact, you now walk around by yourself. At the start, you're encouraged to wait in each scene for it to play, but of course no one does wait.
What this now means is you have an awkward walkthrough with lots of dimly lit corridors lit only by 'twinkling stars' with the occasional scene which you never get timed right. All sense of everything is lost. Even Hocus Pocus in its state last year was better, because at least there was theming throughout and stuff to interact with that made sense.
As previously mentioned, I didn't like the how it was originally set out, being staff-led, etc., but that's how it was designed to run. Not running it like that makes it even worse.
Question remains whether this was a budget thing (you now only need 2 staff to run it rather than like 4-5), or an experience/throughput thing (the queue moves quicker now for example). Either way, not good.
Chessington have a real dud on their hands.