Everything posted by Fred
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Suggestions
Remember, the park is owned by merlin and they do share expertise and knowledge how to run places. Their staff are awful, I've witnessed far more problem times than it going smoothly, they're just not motivated.Mainly down to management I'd say tbh, each park have their own ways at motivating.. hell, one I know spends the first two days working at the park playing games, to get into the sense of play.One example is the staff all chewing gum, being slow and lazy, manager comes up, achknowledges them and goes into console allowing them to continue. Bit.. wrong.
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Chessington Trip Reports
Oh, I went to chessie yesterday, and how amazed I was to see carpark half full and it having a healthy load of visitors!The zoo looks really good nowadays, doesn't look rundown anymore, and the animals are great to look at. Went to safari for the first time as somehow I managed to miss it out on all previous trips - its good, but they really do need to get ideas to ensure the animals are relatively near the guests - or are in view of us. The field is too big, and the place they live in is a bit meh not being able to see in - I saw 2 and a half zebra and a gazelle or something with them.It's good to see chessie busy and healthy - and for the pizza & pasta being open - we actually had to wait for a seat. Yup, it was busy.Only thing they could really do better is the fencing off to beyond the park. Why try and cover it with the poor bamboo over **** high fencing which has gaps around it - have the usual body height fencing wrapped in some decent "shh, area is hibernating" - relative to alton towers banners on their fencing during half term.
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Suggestions
To add mine to the list.I think that the highlighting of certain downfalls is where the park can improve themselves. Guests may not notice it off-hand, but it adds to the day. Little things changing can make a world of difference to people - mainly operation wise, but also how it looks and feels. I'm pretty sure people have different perceptions of a park which needs a paint and have graffiti, and have less care. Dunno if you notice anywhere, that if the look and feel of a place is down, it can become rapidly worse as people add to the damage.. adding to the perception.To add to the "why bother when people come", legoland add shelter to their ride queuelines after opening, they add those little things. They have visitors if they do or don't do it, but it adds that extra bit to the guests day (lack of sunburn or dehydration in the queues). Though, you won't see any compliments for these add-ons, as guests don't notice it because its good.I'd prefer them to keep top of things, add stuff. I'm sure there's a few people who do it without recognition (every park I know one or two at least), just needs to be more recognised.As for guest wise - most guests would be due to advertising (of which they do a hell of a lot now), brand awareness, offers. You can never go far without having merlin in eyesight - they're extremely good at this. Their target audience doesn't get older, new ones come in. It'd be interesting to know new to returning visitor ratio!
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Guildford Spectrum - Winter Meetup - 6th February
Option 3. Just pure bowling, all day, nothing else.
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Vampire
Mmmm the magical word of maybe.However, maybe in a chessie case.. has always meant.. no
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TPM awardssss
This just makes me wanna add Ellie on fb again..Woo, I didn't actually know anyone voted, cos I forgot. Quality, init.
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News Desk
Whens our scheduled chat times then? eh? eh?
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Vampire
Yeah would be nice if they had a decent batch system - proper airgates, proper close to seats, with a batcher filling the rows would be perfect. Alas, chessie just doesn't have the money (or effort?) to do this.
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Europa Park
ADIPS is about engineering procedure and how they maintain and check the ride, not how its run
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Stealth
What I do not understand is the groups with the most expensive fastrack options to hand - its never really one or two people, its generally like 5+Madness, that costs a bomb!
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Stealth
Yeah tis bad - the info staff can tell you the queuetimes if you ask for them as they have them on their systems, however as there's no sign stating this, I highly doubt anyone does it.
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Stealth
Well its not free, its £5
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Closed Season
Doesn't mean anything though. I wonder how much a new drum costs, and those kind of rides go through those quite a bit!
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Chessington General Discussion
Like the maintenance team then
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Chessington General Discussion
I'm sure having elephants on park would be helpful during the winter season. It'd probably have been moved much easier with, say, 4 elephants.
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Chessington General Discussion
Oh Buccaneer! What you doing there!
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Legoland
There is quality racers, heroes wanted full theme, laser raiders and VRS about.Also, a slight part of dragon.Unfortunately, as far as I know (because I lost all my hard copies after getting them).. its all only really available on youtube. Ask the person hosting them for real files tbf!
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TPM awardssss
Only 2 days to send nominations? Gaaahhh!
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Stealth
Hopefully pricing will improve this overall feeling though, its about getting the right balance which is always difficult
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Stealth
No. If people didn't buy the product, it would not be that price. Especially as it costs them nothing to supply this service (essentially anyway). It's up to demand as to whether it costs much or not. I don't get benefits because I earn just a little bit too much. Is that discrimination as well? Because I cant?Or lets say, I don't get an exit pass because I'm not in a wheelchair? That's discrimination.Dont. Be. So. Stupid. No, yet again. Dumping rubbish in rivers is unethical. Stealing from old people is unethical. Offering an OPTIONAL add-on product at whatever price you so wish, is not unethical. That's how it works to a point. They allocate them.Allocation does not work at all times anyway, people ALWAYS turn up at the beginning of that time, or try and get in earlier or later. It's bad customer service to simply shoo them away. Avoid peak hours of the day, there's no point in having the ticket. Accurate system.. ask any Sales & Info person, their computer shows absolutely everything you'd want to know, even stuff you don't need to know. Because thorpe is a different park? Because thorpe is smaller and their rides cant cope with high amounts of people, let alone loads of fastrack as well? Let's remember, this is not the government, not a necessary service which people have a right to. This is not like comparing hospitals.
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Stealth
Well, no it doesn't. It doesn't talk about fastrack being raised due to VAT whatsoever.Yes, its a deterrant. If its cheaper like £2 per people, it'd be available to more people. Selling out quickly, there'll be more problems - more problems with higher queues, more problems with too many fastrack people at once, too many problems with people cant getting fastrack due to selling out.They do sell out. You see it often.It's simple bloody economics. Supply and demand. Include that talking to and knowing sales & info staff and management, kinda suggests I know what I'm on about?Park entrance tickets run on a different system, different ploys etc. Secondary spending is completely different to getting people in the first place. Godsake, you may as well moan about burger king prices affecting people entering the gate.