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Mattgwise

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Everything posted by Mattgwise

  1. I have been on Cabin in the Woods twice (Preview night and this friday evening) and have found it to be awful both times, but mainly hearing good reviews. Only saw three actors on both occassions. Probably didn't help that both times 12 - 15 of us ended up cramped in the rooms together as everyone caught up with people in front. Was funny this Friday though as the woman letting us in at around 9:30 started to tell us what to do and then asked us if we had been on before and when we said yes she said leaning on the wall looking completely shattered. "Do you know what I have been here since 9am and I can't be bothered to say it again, go through"? There was no queue for it at all at this point but busy inside.
  2. I guess it wouldn't have the dispatch theme as it's Fright Nights or has it been playing it's normal theme in the morning and Fright Nights music late afternoon onwards?
  3. It's clear it can't handle being run on a decent setting as on FN preview night it was running one of the faster settings and what then happens? The thing breaks again. What's the betting it doesn't reopen at all between now and end of season?
  4. Why are they so inconsistent with the effects? On friday the fire or water effects did not work or wasn't switched on the two times I was in the Swarm area yet yesterday they worked or were switched on.
  5. Shame the park will only be open in the dark an hour or two when the clocks change to experience them.
  6. The price was still £45.60 yesterday so literally just gone up. Extortionate
  7. To be honest I prefer the Midnight syndicate tracks to these newer ones. Especially Detonators Humpty Dumpty/ haunted nursery track used up until a couple of years ago which is what I'm guessing you also mean above?
  8. Someone posted last month to say it had returned. If its gone again I agree. Bring it back Thorpe. Much more atmospheric during the loading procedure. I think it does fit actually James. Its like the calm before the storm.
  9. According to my response from Chessington at an earlier complaint and mention of Monkey Swinger's water not working thrown in for good measure they said that there wasn't a problem with it, just that it must have been switched off. Not so sure I believe Chessie there as it seems most people who visited throughout summer didn't ride it with water.
  10. Mattgwise

    X

    I for one have young cousins who love it and they used to always go on flying fish but now always want to go on this several times. I have also seen many youngsters going on and coming off looking like they have enjoyed it.
  11. I certainly dont remember the old trains faffing about when entering the station. This is one of the reasons aside from poor operations from the staff that three train op wasn't always efficient as 20 - 30 odd seconds are wasted with the train pulling in to the station stopping and moving several times.
  12. Every year the effects are fixed and two months down the line they are broken and 9 times out of 10 never repaired until closed season.
  13. Strange. My first ride was saturday. I didn't get the train number I was in but it was row 3.
  14. It is most certainly an awesome ride, but yes very rough in places. It gave an almighty jolt on the cobra roll in the second part of the ride. Much, much more vicious than the jolt at the bottom of Saw in my opinion. Felt like the whole train shifted.
  15. Well if anyone has read the themeparkreview China trip reports, most rides seem to be knockoffs! So chances are high that it isn't a mondial!
  16. Have had a response today for my visit described above: Thank-you for taking the time to email us regarding your recent visit to Chessington. Your comments are valued and we appreciate your feedback. What’s more, we aim to respond promptly and honestly and, whenever practical, act on the comments to improve the total guest experience. Firstly, please accept our apologies for the delay in responding to the specific points you have raised; we have been experiencing a high volume of incoming communications. We aim to give each message the attention it deserves. We’re very pleased to hear about the positive aspects of your time spent here. I have ensured that your lovely comments have been passed on to the relevant members of our team. It is, however, very disappointing to hear that you were unsatisfied with several aspects of your visit. In regards to the opening hours of the park, as a resort committed to providing a family day-out, we operate within standard commercial opening hours. We believe that this allows our adventurers to make the most of their visit while respectfully observing that many families will have a long journey home and with young children. Furthermore, while Chessington is located conveniently within ease of the local centres of Kingston and Chessington, we understand that these areas have a high residential population. Thus, to reduce noise and traffic disruption, we respectfully observe our neighbours and operate within general working hours. We apologise for any disappointment caused by this factor and as part of our consistent development, I have passed your comments on to our marketing team for review. The Fastrack system, as you will know, is provided for guests who wish to save time on queuing. The number of tickets available for each attraction has a maximum allocation that reflects the capacity of each attraction. We’re sure you can appreciate it can be very difficult to anticipate in which order our adventures will use the attractions available on their Fastrack packages, therefore we ensure we monitor guest feedback on a daily basis and look for trends in queue times to ensure we are providing the best service possible to both Fastrack ticket holders and the main queue line. It appears on this occasion that our Fastrack allocations were not monitored effectively. I have ensured that your comments are forwarded to our Xtra Adventures team to review our systems to make sure that our loading and dispatching of the rides is consistent and fair. In relation to the operation of our rides, the waterjets on the Monkey Swinger are a permanent installation and it appears that during your visit, these were not operational. In terms of the dispatching of Vampire, as a company dedicated to developing upon the feedback of our guests, we will most definitely review our current methods and, if necessary, make any changes and/or modifications. As I can see you and your family did not have the day that you had hoped and planned for, I shall be sending out a return certificate for the 2 of you to return any time between now and August 2014. Once again I do apologise for the unusual events experienced during your visit with us. I do hope I have been able to effectively address your comments and resolve any issues that you may have. Here at Chessington, your feedback is extremely important to us, guiding and shaping our future development and ultimately, helping us to provide world-class customer service. Please rest assured that your comments will be fed back to the relevant departments and staff members. Should you wish to discuss your concerns further, please do not hesitate to contact me and I shall assist you duly. We have a number of incredibly exciting, new, wild adventures waiting to be discovered here at Chessington this year and beyond, and we look forward to welcoming you to enjoy the vast array of fantastic, unique experiences we have on offer. We hope to see you soon at "Britain's Wildest Adventure!"
  17. It's surprising how much this simple feature enhances this ride. I usually love it, but found it dire over the summer without water. Glad they are back working.
  18. I think people are assuming it is closed more than other previous "new" rides as we can always find out now through ride times. Before if a ride went down you would only really know if you was on park. Today was planned maintenance as the twitter page showed yesterday. The park have confirmed through comments on that tweet that it will be opening again tomorrow.
  19. Strange, My Bloody Valentine reveal has disappeared from the Fright Nights page. Unless it wasn't supposed to be revealed yesterday.
  20. http://thorpepark.com/frightnights/?utm_source=Website&utm_medium=FB&utm_campaign=Fright+Nights They have started to reveal information. More coming each day over next few days. Edit - Damn Jamie beat me.
  21. Asylum is not mentioned in the press release so I would be surprised if it did return to be honest. http://www.thorpepark.com/press/releases/default.aspx
  22. Looks like park music may be interrupted more often with birthday shoutouts. A guest asked the following on FB: "is there anyway I can get some sort of shout out done for her over the P.A. system if you have one?" Then TP replied with this: "Great minds! We're just making arrangements for this very thing...could you email tpsocial.media@thorpe-park.co.uk with the details!" Or maybe this feature will be restricted to the areas with The Noise playing? Anyone know more?
  23. Jeans Left handed or right handed
  24. Always get several rides on this during fright nights in the freezing cold as it tends to have no queue at all later on in the evening. Up and down many times in a row like a yoyo!
  25. Yes people would be livid. Remember feb half term when they reached capacity for zoo days almost every day? However the complaining of the queue times is perfectly acceptable in my opinion due to the poor operations! So in reality the queues shouldn't be as long as they have been for most of the rides.
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