Was at the park on Thursday too and decided to get on DBGT first thing when it opened just after 12pm (because I'm insane). Ride broke down twice on us before even the first set of people for the day went through I was in, so technically, it didn't open until 12:40pm. Not surprising though, but when inside, it was obvious why this was. Oh boy, this was a ride I won't be forgetting on it anytime soon... here's a quick rundown of my walkthrough:
Good Points:
• Pre-show worked nicely with the presentation, audio volume, working bulbs above and most of all, the staff members finally turn the fan off during the speech so you can hear Derren properly again.
• Being the first group on, there was no batching thankfully at any point before loading the carriage.
• Staff in the queue dealt with some queue-jumpers very well near the batching area. Well done to the team for being vigilant about this, greatly appreciate it.
Bad Points:
• As others have mentioned, when loading the carriage, the screens inside were all on a blank white screen with no audio or video playing "Welcome on-board" etc.
• When seeing the VR in the first half, the carriage lights remained on throughout the entire duration and light was leaking through my headset as a result.
• When offloading the carriage, the lights were still fully turned on, killing the whole evacuation atmosphere entirely.
• In the mid-section, this was diabolical. When doing through the doors into the little walkthrough section, there was NO AUDIO at all. Not one bit. No rumbling ambience, no sound effects, nothing. So we walked through a zig-zag with a random flashing strobe light and some smoke near the crashed train. It felt extremely weird being in there without that rumbling background noise constantly there like it usually is.
• The section where you wait and see a projection on the wall of the demon creature was turned off entirely and was about 2 minutes delayed before a voice appeared, so we stood there waiting for something to happen far longer than usual... with no background audio.
• When boarding again for the 2nd half, the carriage lights were all still on. No lights flickering or a voice saying the doors are closing.
• 2nd half was once again entirely with lights on during the VR sequence.
• No appearance from Derren on the screens once your ride has finished. Still blank.
• When waiting in the fake shop, we all stood there for about 3 minutes waiting for something to happen. Far, far longer than usual, no idea why but it killed the suspension.
• One of the screens in the fake TV shop kept on flickering on/off randomly, indicating it was broken. Plus, Derren's "keep it a secret" appearance didn't appear on it too.
• About 5 of the bulbs in the real shop above the enclosed hovering train carriages for sale are broken and need replacing. I mean, is it really that difficult now to replace a simple light bulb in this attraction?!
So yeah, this was one heck of a shoddy experience I had on Thursday and once more just to remind everyone, this is a ride branded as the 'future for theme parks that re-writes the rules of what they can do'.
Now, I understand stuff breaks, things go wrong and nothing is ever perfect on any ride, but come on now. For something technically just 2 years old now which is in a condition this bad? Inexcusable for a ride worth £30M and owned my a multi-billion quid company. Probably the worst run I've had on it since Fright Nights 2016.
Sort it out please Thorpe, it's a shambles currently.