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So we're blaming the parks poor usage of the RAP system (I bet 100% that Thorpe don't fill in correctly given Towers don't either) for aggressive upselling of Fastrack now? I'm very sorry that you think disabled visitors who require carers are so problematic for the park. Maybe if they charged for carers they could afford to fix the wheelchair lifts for Saw and Inferno? The RAP system being abused does NOT mean the park have to aggressively upsell Fastrack. Especially since they've been doing that for a far longer time than RAP has become a real issue. Other parks don't seem to have the same problems with their systems in my experiences and most don't even have a time card.

Thanks @ben199 and @Coaster for supporting the points I raised in my post. @Glitch, I feel if you re-read my post, you would understand my gripes are nothing to do with the attendance levels at all. In fact, it's great to see so many people out and about after what has been a disaster of a year. Of the 4 points I made, I believe 3 - with the exception of Point 1 on reliability - are simple operational issues which could be addressed. The point you made on the RAP is interesting though. On my recent visit, I had never seen so many guests with them!! Has this been a growing issue over a long time or quickly come about? Almost all rides with Fastrack had an equally long RAP queue.

My take on this is always, its personal responsibility. The park can do announcements and have the signage but when its all said and done, people will do what they want. We're 18 months into this now, people are aware they should stay distant and still choose not to. It's why I'm choosing not to go until the rides are back to full capacity. I think its soul destroying to be sandwiched in queue lines whilst half of the seats go empty. That isn't the park fault and even if the ride staff run at full pelt for 9 hours a day, those issues in the queues will still remain.

Had a second run through of this yesterday. half the effects weren't working and they bailed on the finale as they door wouldn't close. this meant more groups were just walking into the final room just to wait for the doors to open.

I think you've missed the point of the post, which highlights a major issue that UK parks simply cannot cope when they are busy. Of course people expect the parks to be busy during half term, but operations need to be swift and the park should be running to maximum to reduce waiting times as much as possible, but that just doesn't happen. It's very much a case of it being how the park is running, rather than how busy it is, that causes the most issues IMO.

Not once did D.M.K mention crowds or the park being busy as a source of disappointment. All the issues raised were operational and customer services ones completely in the parks control.