JoshC. Posted July 12, 2015 Report Share Posted July 12, 2015 what a load of rubbish this system is!! you wait and hour for your ride then you have to wait another 30 mins to get on the ride after the time is up! might as well just normally queue. Really hope this system doesn't get made permanentI've noticed that some rides have a tendency to lead to longer queues than others after the virtual wait. All comes down to the merge point.Presumably the 30 minute wait after the virtual queue was for Swarm? It's on one train and they let too many into the station in my opinion.. Also, what did you manage to do in your hour of virtual waiting? If you did even one ride, then it's better than waiting 90 minutes in the ride's standby queue. Quote Link to comment Share on other sites More sharing options...
OldFarmerDean Posted July 12, 2015 Report Share Posted July 12, 2015 What makes me laugh is how there is basically no queue up the bag drop on the swarm for the physical queues... But reserve and ride are making people wait over 10 minutes til they can ride, I don't get the logic!? Quote Link to comment Share on other sites More sharing options...
Matt10 Posted July 12, 2015 Report Share Posted July 12, 2015 The thing is, RnR works much better on the newer rides that where it joins right near the front but the main problem is on Colossus and Nemesis Inferno when you enter with the fast pass queue which is quite far back. Its even worse for Colossus when it is on one train and basically makes it the same as the normal queue. Quote Link to comment Share on other sites More sharing options...
JoshC. Posted August 8, 2015 Report Share Posted August 8, 2015 Used RnR again today; once again, I had no troubles with the system. Â It seemed the system was being used more since the virtual waits were around the hour mark during the busier part of the day (which is a lot longer than on previous visits this season). Â Of course, it could just mean they've reduced the allocation number... Â However, a slight issue I had today was I couldn't log into my account. Â I tried logging in with my email address (which I've used every time I've used RnR since it started), but today, it wouldn't let me use that email, and the staff member trying to log me in said it was because I had used that account before. Â Not sure if they're just having some troubles with the system at the moment, but it seems silly that I couldn't use my pre-existing account even though I've used it a few times this season? Â It was an easily resolved problem, as the staff member just added a 1 into my email address, and created a new account, but it still seems like a silly idea. Â I did send feedback off through the system about it, asking for it to be looked into, but I assume I won't know if the issue is resolved since the account is logged into a non-existent email address! Quote Link to comment Share on other sites More sharing options...
JoshC. Posted August 10, 2015 Report Share Posted August 10, 2015 Double post Reserve N Ride is not running today, tomorrow or Wednesday as originally planned. It is still running Thursday-Saturday as planned, but it is now running from 2nd October to 1st November (instead of from 20th October)! https://www.thorpepark.com/tickets-passes/reserve-n-ride/overview/ Quote Link to comment Share on other sites More sharing options...
Project LC Posted August 10, 2015 Report Share Posted August 10, 2015 Well my pass has run out and I have no intention of returning. Good bye reserve and ride. I don't have to worry about you ruining my day again. Quote Link to comment Share on other sites More sharing options...
Cal Posted August 10, 2015 Report Share Posted August 10, 2015 For the whole of Fright Nights!? I was planning on going on Sunday the 11th to avoid it Oh well it will be nice trying it out, will be interesting if they decide to use it on the mazes or just keep it on the top 5 coasters. Quote Link to comment Share on other sites More sharing options...
Mitchada04 Posted August 10, 2015 Report Share Posted August 10, 2015 Well at the moment RnR isn't have anywhere near a significant impact so using it is sensible. So few people are the main queues aren't that much inflated. Yesterday you could wait virtually for Saw at 1 hour or queue physically for an hour. In that hour we virtually waited we did Fish, got some ice cream, Rocky and could have done more but we didn't see the point in rushing. If it doesn't pick up much in popularity then it'll be great to use at FN for those that do! It will no doubt just remain on the 5 coasters, the mazes were a disaster no doubt. Quote Link to comment Share on other sites More sharing options...
TPJames Posted August 10, 2015 Report Share Posted August 10, 2015 Well my pass has run out and I have no intention of returning. Good bye reserve and ride. I don't have to worry about you ruining my day again. The only benefit of having a pass these days are for the preview nights. The FN preview night last year was extremely good(bar the horrendous wait for S13) and the IAC preview night this year was great fun with minimal waiting times. Apart from that there is no point having a pass anymore as to attend any special events there is always an event fee which is extremely annoying(£10 for fright nights is particularly excessive) and attending on a day-to-day basis doesn't seem worthwhile anymore as queues are always a nightmare on park due to the amount of broken/closed rides and those which are open are short staffed or operating on low capacity. I know the pass isn't particularly expensive at the outset however it does add up after all the event costs here and there which you are having to pay. The fact that RNR has been incorporated for the whole of fright nights like last year will not end well and also means there is less incentive to pay a £10 event fee to experience mazes with 7 hour waits(5hours virtually followed by 2 hours standby). Even if RNR is operating on the coasters it will still have a bad effect on the mazes as it means there will be an increased capacity standing in maze queuelines resulting in larger queues of 3-4hours+. Quote Link to comment Share on other sites More sharing options...
Cal Posted August 11, 2015 Report Share Posted August 11, 2015 Out of interest, has anyone used reserve and ride on a quiet day? If a coasters queue is walk on do they still use reserve and ride or just stop using it that day? Quote Link to comment Share on other sites More sharing options...
Matt10 Posted August 11, 2015 Report Share Posted August 11, 2015 They just keep running it every time that's happened to me because I guess it gives them more feedback on the system and certain situations... Quote Link to comment Share on other sites More sharing options...
Cal Posted September 26, 2015 Report Share Posted September 26, 2015 Don't know if I'm being stupid and can't see it, but I can't see reserve and ride on Thorpes website anywhere.  It was originally planned to be used throughout every single Fright night date, is this not occurring anymore? Quote Link to comment Share on other sites More sharing options...
Ian-S Posted September 26, 2015 Report Share Posted September 26, 2015 The page is still there but you're right it's not linked to on any oart of the main site, and it does indeed say it's running from 2nd Oct to 1st Nov. https://www.thorpepark.com/tickets-passes/reserve-n-ride/overview/ Cal 1 Quote Link to comment Share on other sites More sharing options...
MattyMoo Posted October 6, 2015 Report Share Posted October 6, 2015 Just saw on Thorpe's FB that the App has been discontinued, so assume RnR has too... for now. Quote Link to comment Share on other sites More sharing options...
Project LC Posted October 6, 2015 Report Share Posted October 6, 2015 RnR was never using an app, that would have cost them too much money to develop a very simple app for the operating systems of phones. Instead they are just using a website to deal with requests which at the moment is still up. An app would have been way superior to the system they are currently using. According to thorpes Twitter RnR is not running over fright nights. Quote Link to comment Share on other sites More sharing options...
Jordanluke2009 Posted October 6, 2015 Report Share Posted October 6, 2015 RnR is no longer too much money goes into the system and it still doesn't work. Quote Link to comment Share on other sites More sharing options...
Project LC Posted October 6, 2015 Report Share Posted October 6, 2015 Got any evidence to show that RnR is dead? Quote Link to comment Share on other sites More sharing options...
Jordanluke2009 Posted October 6, 2015 Report Share Posted October 6, 2015 Yes, one of the team leaders that did it last year said it wouldn't be around much longer. As well one of the social media executives is on a forum and said that they weren't using it for fright nights and maybe the foreseeable future. Quote Link to comment Share on other sites More sharing options...
Project LC Posted October 6, 2015 Report Share Posted October 6, 2015 Well for the foreseeable future I am happy then. I would quite like to see a server with RnR written on the side of it on fire but for the time being the thought of it not being used is good. Quote Link to comment Share on other sites More sharing options...
JoshC. Posted October 6, 2015 Report Share Posted October 6, 2015 Be a shame if they just completely gave up on the system like that. Â The idea could work out in some ways, even if it's just for a Fastrack replacement (make the system digital rather than paper - advertise it as being environmentally friendly or something). Â Â Would be interested to hear what the general response to the system from the public was. Quote Link to comment Share on other sites More sharing options...
Mattgwise Posted October 6, 2015 Report Share Posted October 6, 2015 Good riddance in my opinion, it was the one thing I was dreading about FN. Caused complete bedlam on all visits I made whilst it was being trialled over last 2 years, mind you that was because a lot of the coasters were on one train and having three queues (normal, fastrack and reserve & ride) simply didn't work. Coaster 1 Quote Link to comment Share on other sites More sharing options...
MattyMoo Posted October 6, 2015 Report Share Posted October 6, 2015 https://www.thorpepark.com/tickets-passes/reserve-n-ride/overview/ Â Goes to a 404 page. Quote Link to comment Share on other sites More sharing options...
Zach Posted October 6, 2015 Report Share Posted October 6, 2015 I think its a massive shame, had they managed to get it working properly it would have been brilliant, but just like many tech projects, it was attempted too early in a half-baked form, so was doomed from the start. Quote Link to comment Share on other sites More sharing options...
Ian-S Posted October 6, 2015 Report Share Posted October 6, 2015 You do realise RNR is the same as BPB Speedypass Mobile? And Speedypass the same a qbot at legoland? Accesso signed a new supply contract with Merlin earlier this year, a seven year one, reading between the lines, the plan is to roll out their 'virtual queuing' devices to ALL the parks and London attractions by 2017. Quote Link to comment Share on other sites More sharing options...
Zach Posted October 6, 2015 Report Share Posted October 6, 2015 You do realise RNR is the same as BPB Speedypass Mobile? And Speedypass the same a qbot at legoland? Accesso signed a new supply contract with Merlin earlier this year, a seven year one, reading between the lines, the plan is to roll out their 'virtual queuing' devices to ALL the parks and London attractions by 2017. Yes, having collected data from all 3 sites, I am well aware they are provided by the same company and all use the same system. Virtual queueing doesn't work at the moment in parallel with the standby queue because queue times are not estimated accurately enough, and we still aren't quite at the stage where everyone has a device powerful enough to access the site. Quote Link to comment Share on other sites More sharing options...
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