pluk Posted October 16, 2013 Report Posted October 16, 2013 I have 4 free Sun tickets for this Friday 18/10/13 and am not going. Anyone want them? Quote
MattyMoo Posted October 19, 2013 Report Posted October 19, 2013 Quick question... I've been given two gate passes (complementaries), however one is faded... How good are the scanners at the gate? Tried the faded one with a barcode scanner on my phone and it couldn't read it, but it could on the non faded one! I would assume the scanners on the gate are better than my phone and more tolerant Quote
MattyMoo Posted October 20, 2013 Report Posted October 20, 2013 I know double post, but just wondering if anyone can help on this? Quote
JoshC. Posted October 20, 2013 Report Posted October 20, 2013 I don't see why it wouldn't work; depends how badly faded it is though. I think that as long as the date and barcode it readable, you could show it to a member of staff and they could let you through. Just explain it's faded slightly for whatever, and they'd be able to check it's fine and let you through. Quote
Inferno Posted October 20, 2013 Report Posted October 20, 2013 I honestly wouldn't worry about it! I mean how many times have you been there over the years and the barcodes have failed to scan... They usually just have a look at the ticket and allow you to go through. Quote
Benin Posted October 20, 2013 Report Posted October 20, 2013 Just take your swimming gear if today is any indicator... This weekend kinda sums up Towers' season, first weekend of their major event, powercut followed by mental rain and flooding... And a fair amount of OUTRAGE as a result... Again... Quote
MattyMoo Posted October 20, 2013 Report Posted October 20, 2013 Cheers folks I did think I shouldn't worry. Benin - I'm going this Tuesday, and am pleased the weather forecast has changed from "heavy rain and sunny spells" to "light rain and sunny spells"...! Quote
MattyMoo Posted October 22, 2013 Report Posted October 22, 2013 Yep no bother at all on the gate, the chap had a wadge of replacement tickets and swapped it Park is so dead today! Except for Spinball...! Quote
Coaster Posted October 29, 2013 Report Posted October 29, 2013 Why are the rapids and flume closing early on Scarefest? I'm sure they didn't last year, and I love night rides on the rapids Quote
Benin Posted October 30, 2013 Report Posted October 30, 2013 Flume has closed early for a few years now, mainly due to evacuation purposes being difficult in the dark... Dunno about Rapids, is there any point it running for minimal ridership and heavy expense? Quote
Marc Posted October 30, 2013 Report Posted October 30, 2013 It had a good 20 min queue at around 6ish last night, it closed soon after though which is a shame as its pretty good at night! Quote
pluk Posted November 11, 2013 Report Posted November 11, 2013 As reported by TowersStreet facebook, the bar and restaurant in Splash Landings has closed for a referb of some sort... Didn't really seem like it was in much need when I was there a few weeks back, any ideas what they are doing? Quote
Benin Posted November 27, 2013 Report Posted November 27, 2013 Towers looking for feedback on the Facebook page... http://survey.altontowers.com/s/AltonTowersFacebook Unfortunately there isn't an option to say 'Be more like Thorpe's'... But you can probably put that message across... Though of course, I couldn't mention that my reasoning behind not thinking the Facebook page is a good place to get my queries answered is because I'd contact them properly or complain at GS... Quote
Marc Posted November 27, 2013 Report Posted November 27, 2013 Though of course, I couldn't mention that my reasoning behind not thinking the Facebook page is a good place to get my queries answered is because I'd contact them properly or complain at GS... TBH, nowadays contacting a company through Facebook / Twitter is the best way IMO, especially with a complaint as things seem to be dealt with much more quickly / properly when its for all to see. Quote
Benin Posted November 27, 2013 Report Posted November 27, 2013 I think though the way people seem to complain about theme parks on their Facebook page is the issue though... Look at all the BOYCOTTS and OUTRAGE that people show because of out-of-date news stories, bunnies and just general stupidity... People then complaining that the park isn't paying attention to their post is a personal favourite of mine... The parks still say to the people "Please contact this email" anyway, so what's the actual point in complaining about quite often stupid things when that's gonna be the park's response until you do it properly? Quote
pluk Posted November 27, 2013 Report Posted November 27, 2013 I think the biggest mistake they make with the rage bandwagoners is their general over niceness and trying to appease them. When people come up with these stupid reasons to be angry at nothing they should very firmly but politely tell them they are being moronic and will be ignored; the sane people would probably respect them more and the idiots would not bother and take their rage elsewhere. Thorpe went some way towards this with their asylum response. The other very poor thing from Towers facebook this year was the handling of the Smiler downtime, with updates too slow and too late. I wouldn't be surprised if this tactic came from above though, and it is not actually down to their social media people. The silence was deafening either way. Unfortunately there is no real way to feed back either of these things within the survey! Coaster 1 Quote
Mark9 Posted November 28, 2013 Report Posted November 28, 2013 I would personally never use the facebook page to contact the parks with an actual querey. The page always feels geared to very general things and when someone gets on their soap box, every comment looks like rambling. Twitter is the better method of speaking to the parks as the 140 character limit forces you to get your point across, the same with when the parks reply to you. Quote
stretchy Posted December 2, 2013 Report Posted December 2, 2013 The other very poor thing from Towers facebook this year was the handling of the Smiler downtime, with updates too slow and too late. I wouldn't be surprised if this tactic came from above though, and it is not actually down to their social media people. The silence was deafening either way. The general handling of this was dreadful anyway. It gave the impression that management didn't know when the ride would be ready and because management didn't know, nor did the people managing the social media. But I suppose this all goes down to planning. The Smiler as an actual ride was a huge success. The Advertising campaign was a huge success. The planning was the failure point. Things should have been ready when they planned them to. Notice how they are being overcautious at the moment by saying next years new additions will be open 'in the spring'. Quote
Benin Posted December 6, 2013 Report Posted December 6, 2013 Half Term announced: http://www.altontowers.com/events/half-term/ Usual fare, Moshi Monsters are back, so expect it to be ridiculously busy... Sub-Terra also joins the ride line-up though X-Sector remains off limits (though it'll probably be a construction site again this winter so what else would you expect?) Quote
JoshC. Posted December 6, 2013 Report Posted December 6, 2013 The addition of Sub Terra is great. Must say, all in all, the event looks good value for money and has a well balanced line up for everyone, so good stuff really. Quote
OldFarmerDean Posted December 8, 2013 Report Posted December 8, 2013 when you say busy... I think nemesis was open at the half term event this year - do the big thrill rides get big queues on these events? Quote
Benin Posted December 9, 2013 Report Posted December 9, 2013 They do, mainly because there's only 2 major coasters open in the park... But at the same time it is primarily a family event... Don't expect walk-ons for Nemesis, and expect the usual long affair for Air... Quote
Fred Posted December 9, 2013 Report Posted December 9, 2013 Nemesis was having 20min queues almost everyday throughout the event. I imagine feb 2014 will be more of the same. Quote
Mark9 Posted December 9, 2013 Report Posted December 9, 2013 when you say busy... I think nemesis was open at the half term event this year - do the big thrill rides get big queues on these events? Depends on when you go. When I went last year we didn't queue at all for Nemesis or Air, it was even walk on for Sonic Spinball. Baring in mind though, that was an exception as we went on the last day of the event and the previous days had seen long queue for the other attractions. Quote
Fred Posted December 9, 2013 Report Posted December 9, 2013 Ahh yeh, you've reminded me. The last sunday was dead. The other days were consistently 20min queues throughout. Mental. Quote
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